Payment Policy
Ready to Order?
When you're ready to make a purchase, just click the “Checkout” button.
You’ll see a clear overview of your total order amount, including any applicable shipping fees.
Next, enter your payment details and billing address to complete your order.
Accepted Payment Methods
Pawberry Road currently accepts the following payment options:
- Credit cards (Visa, MasterCard, Maestro, American Express, UnionPay)
- PayPal
Please note: available payment methods may vary depending on your location, device or browser settings.
Payment Security
We take your privacy and payment security seriously. All transactions are:
- Protected with 128-bit SSL encryption
- Secured with a padlock icon in your browser’s address bar
- Processed through a trusted and secure payment gateway
- Fully PCI-DSS compliant (the global security standard for card payments)
We never store your payment information. You can shop with confidence knowing your data is safe.
Fraud Prevention and Order Verification
To protect our customers, we may carry out additional verification checks on certain orders.
If this applies to your purchase, we will contact you directly. Please ensure your contact details are correct and up to date.
Need Help with Your Payment?
If you're experiencing issues at checkout or have a question about your payment, our customer service team is here to help. Simply get in touch and we will assist you as soon as possible.
Business Details
Company Name: Pawberry Road
Business Address: Slotenhagenstraat 65, 8043 TW, Zwolle, Netherlands
Company Registration Number: 93766475
Customer Service Email: info@pawberryroad.com
Contact Form: click here
Customer Service Hours:
Monday to Friday: 09:00 – 18:00
Saturday and Sunday: 10:00 – 14:00